If you suspect that your islet shipment is contaminated, contact Barb Olack
(bolack@coh.org) immediately so that the islet production center and other islet recipients can be
notified of the problem. If your shipment is otherwise unacceptable, you may contact
Barb or just report the problem through the User Feedback Forms. In all cases you
will need to complete both Part I and II of the User Feedback Form online. If you
are seeking a credit to your subscription, you will be asked to take a digital photograph
of the islet prep and submit to the IIDP to substantiate your claim.